iMessage • Contacts → Conversations
Make the conversation feel personal.
Reach iPhone users through a direct iMessage conversation and keep the customer context your team needs to follow up naturally. Use your CRM. Or use ours.
iMessage is the how
A familiar place to start a reply.
iMessage helps your team bring a customer conversation into the same place iPhone users already use every day.
Reach the person, not just the record
Start with the contact in your CRM and open a more direct conversation with eligible iPhone users.
Keep replies and context together
Keep the message history, customer details, and next action connected as the conversation moves forward.
Follow up without losing the thread
Use reviewed workflows to keep routine follow-up moving while your team stays focused on the person.
Built into iMessage
What you get with iMessage.
Blue bubble messaging
Send iMessage blue bubbles straight from your CRM, so follow-up with eligible iPhone contacts reads as a personal message rather than a bulk send.
Automatic SMS fallback
If a recipient does not have iMessage enabled, myCRMSIM can fall back to SMS from the same number. Fallback depends on a connected myCRMSIM SMS setup and current platform conditions.
iMessage + WhatsApp combined
Send both iMessage and WhatsApp to the same number in one action, giving the message two routes to arrive instead of one.
No A2P registration
Skip the weeks of regulatory paperwork. Because you’re using a real SIM card, there’s no A2P registration required. Setup takes minutes.
eSIM-compatible
Full eSIM support means you can run multiple numbers on one supported device, including eSIMs from other countries for international messaging without roaming charges.
Global reach
iMessage works across borders. Message eligible iPhone users anywhere in the world at a fixed cost, with no international per-message fees.
Group chats
Create an iMessage group from your contacts and follow the whole conversation in your inbox, with each message labelled by who sent it. Groups can be mirrored into HighLevel.
Voice notes
Send a voice note that arrives as a native iMessage audio bubble, with the waveform and the transcription iOS prints underneath. Sometimes it is easier to say it.
Calls from the dashboard
Start a FaceTime Audio call from the contact record and answer incoming calls in the dashboard. Needs calling enabled for the line and an active calling plan.
A clear path to the first reply
Start with a contact. End with a real conversation.
The channel is only the start. myCRMSIM helps your team keep the reply, customer context, and next action connected.
01. Choose the contacts
Start with people who already know your business and a reason to reconnect.
02. Connect the iMessage setup
iPhone with SIM card + supported Mac setup. Confirm current hardware, operating-system, account, and contact-volume requirements before activation.
03. Start the conversation
Send, receive, and keep the reply moving in the workflow that fits your team.
Pricing
Simple pricing for iMessage.
iMessage lines
Per-line pricing that tiers down as you add lines
$29/line/month monthly, $290/line/year annual
- $29/month per line for 1–10 lines
- $19/month per line for 11 or more lines
- Recommended limit of 50 unique contacts per day
- macOS app
Annual billing works out to $290 per line per year. Apple publishes no official send limit; we recommend a maximum of 50 unique contacts per day, which suits conversational follow-up rather than bulk sends.
The flexible way to work
Love your CRM? Keep it.
Your CRM. Your contacts. More conversations. Connect myCRMSIM to the systems your team already uses.
The other path
Need a CRM? Use ours.
Manage contacts, conversations, tasks, pipelines, forms, chat, workflows, automation, and AI agents directly inside myCRMSIM.
Clear about the setup
Use the right channel for the conversation.
Channel availability, devices, recipient eligibility, carrier rules, account requirements, sending conditions, and regional requirements can vary. Start with the current guidance.
Keep messaging responsible.
Use appropriate consent, opt-out, privacy, platform, carrier, and local-law practices for every campaign.
iMessage questions
Clear answers before you connect.
Review the basics here, then use Support for current setup and product guidance.
- What devices do I need for iMessage?
- Current public guidance describes an iPhone with a SIM card and a supported Mac setup. Review the latest Knowledge Base requirements before purchase.
- What are the send limits with iMessage?
- Apple does not publish specific send limits for iMessage. We recommend a maximum of 50 unique contacts per day. The service suits conversational messaging, follow-ups and workflows rather than mass bulk blasts. Exceeding the recommended limit may result in the iMessage account being temporarily blocked.
- What happens if the number is not an iPhone?
- If the recipient’s number is not iMessage-enabled, myCRMSIM can automatically send an SMS as a backup from the same number. This requires a connected myCRMSIM SMS setup.
- Do I need to register for A2P?
- No. Because you are using a real SIM card, there is no A2P registration requirement. You can get set up and start sending in minutes.
- Can I connect my own personal number?
- It is technically possible, but we recommend a separate number for your CRM connection. If the iMessage account is blocked for any reason, you don’t want to lose access to your personal number. A dual-SIM setup on the same phone works well.
- Will messages sync from my phone to the CRM?
- Yes. Messages sent from your connected iPhone, including replies from contacts, sync into your CRM dashboard.
- Can I message a group of people on iMessage?
- Yes. Create an iMessage group from your contacts in the dashboard, see the group chats already on your Mac and follow each conversation in your inbox with every message labelled by sender. Groups can be mirrored into HighLevel. Voice notes cannot be sent to groups yet.
- Can I use my existing CRM?
- Yes. Where an integration is supported, myCRMSIM can help connect the conversation to your existing workflow. You can also use myCRMSIM as your customer-management workspace.
- How can I process a large number of contacts through a workflow or campaign?
- Create batches of up to 5,000 contacts and process each batch through the workflow or campaign one at a time. Once one batch has been processed, proceed with the next batch. This approach helps manage large-volume messaging more effectively, providing a controlled and consistent sending pace while helping protect your SIM, sending number and messaging channels from excessive activity.
- What about responsible messaging?
- Use appropriate consent, opt-out, privacy, platform, and local-law practices. Channel availability does not remove those responsibilities.
Your contacts are already there
Start the conversation.
Reach people through iMessage. Keep the next step connected to your CRM or ours.