Do I need to replace my CRM?

No. You can use myCRMSIM as a focused messaging workspace or connect it to the CRM and automation tools your team already uses. Your existing CRM can remain your source of truth.

Do I need my own mobile device?

Yes. myCRMSIM sends messages through a mobile device you connect, so you’ll need the right device for each channel: an Android phone with a SIM or eSIM for SMS, an iPhone with a supported Mac for iMessage, a WhatsApp account on a connected phone for WhatsApp and a supported Android phone for RCS. Check the current setup guidance before you choose a plan.

Is this really unlimited messaging?

There are no per-message fees and no usage meters on your myCRMSIM plan. You pay one fixed monthly cost. Sending is still governed by your carrier’s fair-use policy, because messages go out through your own SIM just like texting from your phone. iMessage has a recommended limit of 50 unique contacts a day. For large sends to hundreds or thousands of contacts, use drip mode. We provide training and a snapshot to help.

Do I need to register for A2P?

No. Messages are sent through your own SIM card rather than a third-party gateway, so there’s no A2P registration. You can start messaging without waiting weeks for approval.

Which messaging channel should I choose?

That depends on your audience, use case, device, account, geography and desired volume. Each plan lists what it’s best for and what you need, and the guided signup flow helps you compare requirements before activation.

Can agencies use this for multiple clients?

myCRMSIM is designed for agencies and CRM users managing client conversations. The right setup depends on the channels, devices, accounts and workflows required for each client.

What is database reactivation?

Database reactivation is a structured way to reconnect with eligible, permissioned contacts who previously engaged with a business. The goal is to start relevant conversations, understand current interest and route qualified replies to the next step.

How can I process a large number of contacts through a workflow or campaign?

Create batches of up to 5,000 contacts and process each batch through the workflow or campaign one at a time. Once one batch has been processed, proceed with the next batch. This approach helps manage large-volume messaging more effectively, providing a controlled and consistent sending pace while helping protect your SIM, sending number and messaging channels from excessive activity.

What am I responsible for when I send messages?

Consent, opt-out, carrier, platform, fair-use, geographic and industry requirements may still apply. You are responsible for checking and following the current laws, rules, carrier requirements and platform guidelines that apply in your country and region. Our Knowledge Base has the current guidance for each channel.

Where can I see setup instructions?

Visit the myCRMSIM Knowledge Base for current device, channel, CRM, automation and troubleshooting guidance. You can also watch the product walkthrough before signing up.

Contacts → Conversations

Turn contacts into conversations. Right in their pocket.

Connect your own mobile device and reach your leads and customers through SMS, iMessage, WhatsApp and RCS. Keep the CRM and tools you already use, or manage everything directly inside myCRMSIM.

No A2P Registration · Fixed Cost · Unlimited SMS · AWS Secured

10,000+ businesses worldwide. Integrate with High Level, HubSpot, Salesforce, Zoho, Make, Zapier and all your favourite platforms.

Start the Conversation · See myCRMSIM in Action

Contacts don’t close deals. Conversations do.

Your CRM isn’t short of contacts. It’s short of conversations.

A contact is potential. A conversation activates it. Start with the people you already know, give them a reason to reply and keep the next step moving.

01. Reach the people you already have

Start with relevant contacts and a clear reason to reconnect. The opportunity may already be sitting in your CRM.

02. Start the conversation

Use SMS, iMessage, WhatsApp or RCS to bring the conversation out of the CRM and into their pocket.

03. Keep it moving

Manage replies, automate routine follow-up and guide each conversation toward the right next step.

Your systems stay where they are

Love your CRM? Keep it.

Connect myCRMSIM to the tools already running your business. Your CRM. Your contacts. More conversations.

Keep the CRM your team already uses. Connect myCRMSIM without turning a new platform into a migration project.
Need a CRM? Use ours. Manage contacts, messages, tasks, pipelines, forms, chat, workflows, automation and AI agents directly inside myCRMSIM.
Keep the customer journey connected. Bring messages, replies and next actions together in the workflow that fits your business.

View Integrations

How it works

Connect your own device. Start the conversation.

myCRMSIM sends through a mobile device you connect yourself, not a shared gateway. Check what your channel needs before you choose a plan.

01. Choose your plan

Pick the channel that fits the people you want to reach: SMS, iMessage, WhatsApp or RCS.

02. Connect your mobile device

Install the myCRMSIM app and connect your own phone. Each channel has its own device requirement.

03. Start the conversation

Send and reply from your CRM or directly inside myCRMSIM, with every reply kept in one place.

SMS: Android phone + SIM or eSIM
iMessage: iPhone + supported Mac
WhatsApp: WhatsApp account + phone
RCS: Android phone + SIM or eSIM

Choose your plan

Why myCRMSIM

The features, and what they actually get you.

All of it follows from one decision: your messages go out through a device you connect, not a shared third-party gateway.

Bring your own device

Your number, your SIM.

Messages send from a phone you connect yourself, so they arrive just like a personal text, directly from your own number.

No A2P registration

Start in minutes, not weeks.

Sending through a real SIM means no A2P paperwork, no approval queues and no waiting around. Get connected and start messaging in minutes.

Fixed monthly cost

No per message billing.

One predictable price every month. No usage meters, no overage charges and no bill shock. Send more without watching the meter.

Unlimited messaging

Send what the conversation needs.

No message caps from us. Simply send within your carrier’s fair use policy and Apple’s recommended iMessage usage guidelines.

Four channels, one place

Reach customers their way.

SMS, iMessage, WhatsApp and RCS all in one place, so you can connect with customers on the channels they know, use and respond to.

Works with your CRM

Keep your CRM or use ours.

Connect HighLevel, HubSpot, Salesforce, Zoho, Make, Zapier, MCP or API, or bring everything together with CRM, workflows, automations and AI agents built into myCRMSIM.

Send responsibly. Use permissioned contacts and follow current consent, opt-out, carrier, platform, fair-use, geographic and industry guidance.

View guidance

Four ways to reach them

Choose how you want to start the conversation.

SMS, iMessage, WhatsApp and RCS. Pick the channel that fits the people you want to reach, then connect your own device to start.

Broad reach

SMS

US$97/month

Up to 10 sub-accounts with one SIM per sub-account.

Best for: Database reactivation & follow-up. What you need: Android phone + SIM or eSIM.

Unlimited SMS subject to fair use
Android app
No A2P registration
CRM integration included

Personal conversations

iMessage

US$29/line/month

Personal iMessage follow-up with one sub-account per line.

Best for: Personal follow-up & conversations. What you need: iPhone + supported Mac.

50 unique contacts/day
Automatic SMS fallback
US$19/line monthly for 11+ lines

Rich, familiar messaging

US$29/line/month

Two-way WhatsApp messaging with one sub-account per line.

Best for: Two-way customer conversations. What you need: WhatsApp account + connected phone.

Unlimited messages subject to conditions
Rich media conversations
US$19/line monthly for 11+ lines

Rich Android messaging

RCS

US$29/line/month

Richer eligible Android messaging through a dedicated line.

Best for: Rich messages to eligible Android contacts. What you need: Supported Android phone.

Unlimited messages subject to conditions
One sub-account per line
US$19/line monthly for 11+ lines

Prices and inclusions shown from the current public configuration. Verify the latest plan, volume, fair-use, device, account and regional conditions before purchase.

	SMS	iMessage	WhatsApp	RCS	Twilio
Best for	Database reactivation	Personal follow-up	Customer conversations	Rich Android messaging	Existing Twilio numbers
Displayed volume	Unlimited*	50 unique contacts/day	Unlimited*	Unlimited*	Twilio limits apply*
Device setup	Android + SIM	iPhone + supported Mac	Supported phone/account	Supported Android	Twilio account + number
Fixed cost	Yes	Yes	Yes	Yes	Twilio usage billed*
CRM connection	Yes	Yes	Yes	Yes	Yes
Group chats	Not available	Yes	Yes	Not available	Yes
Calls	From the dashboard, US and AU*	Available*	Available*	Confirm status	Available*

*Subject to the current plan, device, account, carrier, fair-use, regional and product requirements. Review the latest setup guidance before purchase.

100% satisfaction guarantee

Start the conversation with confidence.

Try myCRMSIM with the current 30-day money-back guarantee. Review the full refund policy for the latest terms and eligibility.

Review guarantee terms

More conversations should not mean more complexity

Keep the conversation moving without losing the human part.

myCRMSIM brings messaging, customer context, automation and AI together so your team can focus less on disconnected tools and more on people who reply.

When systems are disconnected

Good conversations can get lost between tools.
Following up can become a manual task instead of a clear next step.
Messaging costs and plans can become hard to understand as teams grow.
Responsible messaging requirements still need attention.
Customer context can become disconnected from the conversation.

The myCRMSIM approach

Reach. Reply. Keep moving.

Use a channel that fits the people you want to reach.
Understand plan, device and setup requirements before you start.
Keep your CRM, or run the journey directly in myCRMSIM.
Manage messages, replies, automation and next actions together.

Features

Everything your team needs to keep conversations moving.

Messaging gets the conversation started. CRM, pipelines, forms, chat, workflows, automation, AI agents and integrations help move it forward.

Manage the conversation

Keep the people, messages, reply context and next step your team needs in one focused workspace.

Learn more

Keep follow-up moving

Use workflows, triggers and next actions to keep routine follow-up moving without losing the human conversation.

Learn more

Put AI behind the conversation

Use AI agents to help engage contacts, answer common questions and keep the conversation moving.

Learn more

Move replies into your pipeline

Connect conversation activity to opportunities, tasks and the workflow your team already uses.

Learn more

Turn enquiries into conversations

Turn inbound interest into a real conversation through supported forms, chat and messaging experiences.

Learn more

Keep the systems you already use

Use the CRM and technology you already have or run the customer journey directly in myCRMSIM.

Learn more

Simi · AI for better follow-up

Put AI to work behind the conversation.

Tell Simi who you want to reach and what you need to learn. Simi can help prepare messages, qualification questions, follow-ups, knowledge and timing, so your team can keep the conversation human.

Availability and capability may vary while assisted database-reactivation setup is introduced.

Use your CRM. Or use ours.

Keep the tools you already use.

Already have a CRM? Great. Keep it. Connect myCRMSIM to the systems that run your business, or manage contacts, conversations, automation and AI directly inside myCRMSIM.

View Integrations

Built for customer conversations

Start with the people your business already knows.

Use myCRMSIM to reach contacts, manage replies, keep follow-up moving and turn more conversations into relationships and opportunities.

Agencies

Give clients a clear way to turn the contacts they already have into conversations they can act on.

Make the first conversation visible

Sales teams

Reach past enquiries, manage replies and give interested contacts a clear next step.

Focus on the people who reply

Customer teams

Keep relevant two-way conversations organized across supported channels and route each reply to the right owner.

Keep every conversation connected

Real customer stories

Don’t just take our word for it.

See what agencies and client teams are doing with myCRMSIM, in their own words.

Read the case studies

Customer-reported results. Individual results vary.

Free guide

The next customer could already be sitting in your CRM.

Learn how to choose the right contacts, reach them through the channel in their pocket, keep follow-up moving and make every reply easier to act on.

Start with the contacts you have
Reach people where they already are
Keep the conversation moving
Turn replies into next steps

Get the free guide

Contacts don’t close deals. Conversations do.

Turn contacts into conversations. Right in their pocket.

Use the CRM and tools you already have, or manage the customer journey directly inside myCRMSIM.

Start the Conversation · See How It Works

Frequently asked questions

Clear answers before you start.

Review the basics here, then use Support for current product, device, channel and integration guidance.

Do I need to replace my CRM?: No. You can use myCRMSIM as a focused messaging workspace or connect it to the CRM and automation tools your team already uses. Your existing CRM can remain your source of truth.
Do I need my own mobile device?: Yes. myCRMSIM sends messages through a mobile device you connect, so you’ll need the right device for each channel: an Android phone with a SIM or eSIM for SMS, an iPhone with a supported Mac for iMessage, a WhatsApp account on a connected phone for WhatsApp and a supported Android phone for RCS. Check the current setup guidance before you choose a plan.
Is this really unlimited messaging?: There are no per-message fees and no usage meters on your myCRMSIM plan. You pay one fixed monthly cost. Sending is still governed by your carrier’s fair-use policy, because messages go out through your own SIM just like texting from your phone. iMessage has a recommended limit of 50 unique contacts a day. For large sends to hundreds or thousands of contacts, use drip mode. We provide training and a snapshot to help.
Do I need to register for A2P?: No. Messages are sent through your own SIM card rather than a third-party gateway, so there’s no A2P registration. You can start messaging without waiting weeks for approval.
Which messaging channel should I choose?: That depends on your audience, use case, device, account, geography and desired volume. Each plan lists what it’s best for and what you need, and the guided signup flow helps you compare requirements before activation.
Can agencies use this for multiple clients?: myCRMSIM is designed for agencies and CRM users managing client conversations. The right setup depends on the channels, devices, accounts and workflows required for each client.
What is database reactivation?: Database reactivation is a structured way to reconnect with eligible, permissioned contacts who previously engaged with a business. The goal is to start relevant conversations, understand current interest and route qualified replies to the next step.
How can I process a large number of contacts through a workflow or campaign?: Create batches of up to 5,000 contacts and process each batch through the workflow or campaign one at a time. Once one batch has been processed, proceed with the next batch. This approach helps manage large-volume messaging more effectively, providing a controlled and consistent sending pace while helping protect your SIM, sending number and messaging channels from excessive activity.
What am I responsible for when I send messages?: Consent, opt-out, carrier, platform, fair-use, geographic and industry requirements may still apply. You are responsible for checking and following the current laws, rules, carrier requirements and platform guidelines that apply in your country and region. Our Knowledge Base has the current guidance for each channel.
Where can I see setup instructions?: Visit the myCRMSIM Knowledge Base for current device, channel, CRM, automation and troubleshooting guidance. You can also watch the product walkthrough before signing up.